Scheduled Maintenance : Service degradation on Inbound/Outbound tollfree SMS towards US phone numbers
Scheduled for Oct 10, 04:30 - 10:33 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way toll-free SMS towards US phone numbers. During this maintenance there could be a delay in delivery of SMS.

When is the maintenance?
10th October 2024 04:30 - 10th October 2024 10:33 UTC
9th October 2024 21:30 - 10th October 2024 3:33 PDT

What services will be affected?
Inbound/outbound toll-free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window.

If you have any questions, please feel free to reach out to our support team.

Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#73424
Posted Sep 27, 2024 - 08:24 UTC
This scheduled maintenance affects: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).