Intermittent audio drop issue towards the US phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Oct 04, 2022 - 19:36 UTC

Identified

We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Oct 04, 2022 - 19:16 UTC

Investigating

Dear Valued Customer,

We are experiencing intermittent audio drop issues towards the US phone numbers. All other services are operating normally.
We are actively working to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/tickets/new
Posted Oct 04, 2022 - 18:48 UTC
This incident affected: Voice API (PSTN Calls).