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Delivery delay on inbound MMS towards US phone numbers : T-Mobile and Verizon

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Sep 13, 2022 - 17:11 UTC

Investigating

Dear Valued Customer,

One of our carrier partners currently observing Inbound MMS delivery delays for a small segment of phone numbers towards the US : T-Mobile and Verizon. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#3698
Posted Sep 13, 2022 - 12:42 UTC
This incident affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).