Delivery delays on inbound\outbound SMS towards T-Mobile Shortcode numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Jan 30, 2019 - 12:19 UTC

Update

We're actively working with our carrier partner to get this issue resolved as soon as possible. We will keep you posted.

Posted Jan 30, 2019 - 07:17 UTC

Investigating

We are currently observing inbound\outbound SMS delivery delays for a small segment of T-Mobile Shortcode numbers in US.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Jan 29, 2019 - 20:48 UTC