Inbound & Outbound SMS delivery issues towards US Longcodes

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Oct 09, 2019 - 22:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 09, 2019 - 21:22 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 09, 2019 - 16:34 UTC

Identified

We are currently observing Inbound & Outbound SMS delivery issues towards US phone numbers since 15:47 UTC.

We are actively working with our carrier to get this issue resolved.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Oct 09, 2019 - 16:28 UTC