Call failures on Inbound voice & inbound SMS towards US phone numbers in Fort Smith, AR
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Feb 10, 2020 - 01:02 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 09, 2020 - 05:08 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 08, 2020 - 13:03 UTC
Investigating
Our carrier partner is observing minor inbound Voice call failures and inbound SMS failures in Fort Smith, AR. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#183222
Posted Feb 07, 2020 - 21:10 UTC