Delivery delay on inbound/outbound SMS towards US phone numbers : T-Mobile
Incident Report for Plivo
This incident has been resolved.
Posted May 05, 2022 - 07:08 UTC
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted May 04, 2022 - 15:12 UTC
Dear Valued Customer,

One of our carrier partners currently observing inbound/outbound SMS delivery delays for a small segment of phone numbers towards the T-Mobile phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal:
Posted May 04, 2022 - 14:20 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).