Failures on inbound voice towards US Longcode numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted May 05, 2020 - 17:00 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted May 05, 2020 - 16:31 UTC

Investigating

We are currently observing inbound voice failures for a small segment of US Longcode numbers .

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted May 05, 2020 - 16:28 UTC
This incident affected: Carrier Partners: Voice API (Voice, North America).