Delivery delay on Toll-Free SMS towards US phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Aug 28, 2020 - 06:57 UTC

Identified

We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.

Posted Aug 28, 2020 - 04:54 UTC

Investigating

We are currently observing a small segment of delivery delay on Toll-Free SMS towards US phone numbers. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#196732

Posted Aug 28, 2020 - 04:53 UTC