Our engineers have confirmed the resolution of the issue. Phone Numbers service is operational.
Posted Aug 19, 2020 - 12:29 UTC
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jul 19, 2020 - 02:59 UTC
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Jul 17, 2020 - 23:26 UTC
Investigating
Our carrier partner is observing minor inbound voice call failures, inbound SMS/MMS failures towards the US phone numbers in Marquette, MI. A small percentage of phone numbers may experience call and SMS/MMS failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada) and Carrier Partners: Voice API (Voice, North America).