Call failures on inbound voice towards Croatia phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted May 21, 2021 - 07:07 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted May 21, 2021 - 07:07 UTC

Investigating

Dear Valued Customer,

Our carrier partner is observing minor inbound voice call failures towards Croatia phone numbers. A small percentage of phone numbers may experience call failures

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/tickets/new
#1021
Posted May 21, 2021 - 01:29 UTC
This incident affected: Carrier Partners: Voice API (Voice, Europe).