Inbound call failure & inbound SMS failure towards US phone numbers in Fort Smith, AR

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jun 17, 2020 - 07:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 17, 2020 - 03:07 UTC

Identified

Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards US phone numbers in Fort Smith, AR. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#191963
Posted Jun 16, 2020 - 21:08 UTC