Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards US Phone Numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Feb 18, 2025 - 11:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 18, 2025 - 06:30 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting two-way SMS/MMS towards Dallas phone numbers. During this maintenance, there could be a delay in the delivery of SMS/MMS.

When is the maintenance?
18th February 2025 06:30 - 18th February 2025 11:00 UTC
17th February 2025 22:30 - 18th February 2025 03:00 PST

What services will be affected?
Inbound/outbound SMS/MMS

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#86750
Posted Feb 18, 2025 - 06:01 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).