Inbound call failure & Inbound SMS failure towards Spain phone numbers in Madrid

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted May 27, 2020 - 21:29 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards Spain phone numbers in Madrid. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#190843
Posted May 27, 2020 - 08:12 UTC
This incident affected: Carrier Partners: Voice API (Voice, Europe) and Carrier Partners: Messaging API (SMS, Europe).