Failures to retrieve CDRs in India Region
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
Dear Valued Customer,
We are observing failures to retrieve CDR and recordings. All other services are operating normally.
Our engineers are actively working to resolve the issue and restore service.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
We are observing failures to retrieve CDR and recordings. All other services are operating normally.
Our engineers are actively working to resolve the issue and restore service.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
This incident affected: Voice API (Recordings, CDR (Call Detail Records)).