Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US & Canada phone numbers : ATT

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Aug 22, 2022 - 06:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 22, 2022 - 03:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS towards US & Canada ATT phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS.

When is the maintenance?
22nd August 2022 03:00 - 22nd August 2022 06:30 UTC
21st August 2022 20:00 - 21st August 2022 23:30 PDT

What services will be affected?
Two-way Toll-Free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#642
Posted Aug 19, 2022 - 18:19 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).