Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Aug 30, 2020 - 15:26 UTC
Identified
We are aware of a widespread outage from Level 3/CenturyLink impacting our Voice, SMS and MMS carrier partners. We are monitoring the situation and will provide an update as soon as we have additional information
Posted Aug 30, 2020 - 15:10 UTC
Investigating
We are currently observing inbound SMS, two way MMS and inbound Voice failures for US & Canada phone numbers
We are actively working with our carrier to get this issue resolved as soon as possible.
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada) and Carrier Partners: Voice API (Voice, North America).