10DLC Campaign Registration Failure towards US and Canada

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted May 02, 2024 - 12:07 UTC

Investigating

Dear Valued Customer,

Our carrier partner is currently encountering delays with the process of linking and unlinking 10 DLC numbers. As a result, users may experience issues when associating numbers with their 10DLC campaigns. Existing campaigns will not face any problems.

We are actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#61160
Posted Apr 29, 2024 - 15:07 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).