Delivery delays on inbound/outbound Tollfree SMS towards T-Mobile in US
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
Dear Valued Customer,
We are currently observing inbound/outbound SMS delivery delays from a small segment of Tollfree SMS towards T-Mobile in US. All other SMS services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#60304
We are currently observing inbound/outbound SMS delivery delays from a small segment of Tollfree SMS towards T-Mobile in US. All other SMS services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#60304
This incident affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).