Call failures on inbound voice towards Brazil (Campo Grande) phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Mar 27, 2019 - 17:26 UTC

Update

We are continuing to work with our carrier partner to resolve the issue. We will give further updates shortly.
Posted Mar 27, 2019 - 06:01 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Brazil (Campo Grande) phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Mar 26, 2019 - 22:58 UTC
This incident affected: Voice API (PSTN Calls).