Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS/MMS towards the US and Canada phone numbers
Scheduled Maintenance Report for Plivo
The scheduled maintenance has been completed.
Posted Jun 27, 2024 - 07:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 27, 2024 - 03:00 UTC
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting two-way toll-free SMS/MMS towards the US and Canada phone numbers. During this maintenance, there could be a delay in the delivery of toll-free SMS and MMS.

When is the maintenance?
27th June 2024 03:00 UTC - 27th June 2024 07:00 UTC
26th June 2024 20:00 PDT - 27th June 2024 00:00 PDT

What services will be affected?
Inbound/outbound toll-free SMS and MMS

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window

Please contact Plivo Support for any questions.
Support portal:
Posted Jun 03, 2024 - 04:23 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).