Delivery delays on inbound\outbound Shortcode SMS towards Sprint numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Feb 18, 2019 - 16:34 UTC

Identified

The issue has been identified and message delivery is affected only towards the following numbers in US.

- Sprint
- Buffalo Wireless
- Cellular South
- Carolina West Wireless
- Virgin Mobile USA

Posted Feb 18, 2019 - 16:22 UTC

Investigating

We are currently observing delivery delays on inbound\outbound Shortcode SMS towards Sprint numbers in US. We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Feb 18, 2019 - 14:27 UTC