Delivery delay on inbound & outbound toll-free MMS towards US & Canada phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Oct 17, 2020 - 17:40 UTC

Investigating

We are currently observing inbound & outbound toll-free MMS delivery delays for a small segment of messages towards US & Canada phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#8105
Posted Oct 17, 2020 - 17:23 UTC
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).