Inbound call failure towards the US & Canada phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jul 27, 2020 - 19:37 UTC

Identified

We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Jul 27, 2020 - 18:29 UTC

Investigating

We are currently observing inbound voice call failures towards the US & Canada phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#194712
Posted Jul 27, 2020 - 18:28 UTC
This incident affected: Carrier Partners: Voice API (Voice, North America).