Voice API call failures
Incident
Report for Plivo
Resolved
This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Update
We have identified the issue to be on one of the databases, we are working on resolving the issue.
Investigating
Dear Valued Customer,
We are observing failures in Voice API, PSTN, and SDK calls. All other services are operating normally.
We are actively working with our team to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
We are observing failures in Voice API, PSTN, and SDK calls. All other services are operating normally.
We are actively working with our team to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
This incident affected: Voice API (REST APIs and XML, PSTN Calls, Client Calls (Browser & Mobile)).