Call failures on inbound Voice & inbound SMS towards US phone numbers in Marquette, MI

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jan 30, 2020 - 11:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2020 - 10:42 UTC

Identified

Our carrier partner is observing minor inbound Voice call failures and inbound SMS failures in the US towards Marquette, MI. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#182231
Posted Jan 30, 2020 - 06:44 UTC