SMS Failures towards Verizon from US phone numbers.
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Apr 25, 2024 - 22:02 UTC
Investigating
Dear Valued Customer,

Our carrier partner is observing message failures towards Verizon phone numbers from US. A small segment of phone numbers may experience REST APIs - HTTP Message & SMS failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#60990
Posted Apr 25, 2024 - 20:06 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, Shortcode SMS, USA & Canada).