Degradation of service on inbound Voice & SMS towards Brazil phone numbers in the region of Goiania, Brasilia and Campo Grande

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 01, 2019 - 15:05 UTC

Investigating

Our carrier partner is observing degradation of service towards Brazil phone numbers in the region of Goiania, Brasilia and Campo Grande. A small percentage of phone numbers may experience a degradation in service affecting inbound Voice & SMS in those regions.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Jan 31, 2019 - 23:23 UTC
This incident affected: Voice API (PSTN Calls).