Delivery delay on Inbound/Outbound regular SMS/MMS towards the US phone numbers
Incident Report for Plivo
This incident has been resolved.
Posted May 18, 2023 - 14:59 UTC
Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted May 18, 2023 - 13:39 UTC
Dear Valued Customer,

One of our carrier partners currently observing inbound / outbound SMS / MMS delivery delays for a small segment of phone numbers towards the US phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal:
Posted May 18, 2023 - 13:30 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).