Call failures on Inbound voice & inbound SMS towards Spain phone numbers in Malaga

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 13, 2020 - 11:53 UTC

Investigating

Our carrier partner is observing minor inbound Voice call failures and inbound SMS failures towards Spain phone numbers in Malaga. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#183520
Posted Feb 12, 2020 - 17:09 UTC
This incident affected: Carrier Partners: Voice API (Voice, Europe) and Carrier Partners: Messaging API (SMS, Europe).