Scheduled Maintenance : Service degradation on Inbound/Outbound SMS and MMS towards US & Canada phone numbers
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted Jan 27, 2022 - 08:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 27, 2022 - 04:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS and MMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of SMS and MMS.

When is the maintenance?
26th January 2022 20:00 UTC - 27th January 2022 00:00 UTC
27th January 2022 04:00 PDT - 27th January 2022 08:00 PDT

What services will be affected?
Two-way SMS and MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#67410
Posted Dec 16, 2021 - 17:00 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, Shortcode SMS, USA & Canada, Toll-free SMS, USA & Canada, MMS, USA & Canada).