Call failures on inbound voice towards Charlottesville phone numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Aug 19, 2019 - 23:35 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 19, 2019 - 11:05 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Charlottesville phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.Support portal: https://support.plivo.com/support/tickets/new
Posted Aug 18, 2019 - 21:41 UTC
This incident affected: Voice API (PSTN Calls).