Scheduled Maintenance : Service degradation on Inbound SMS towards Puerto Rico phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Jan 25, 2022 - 10:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 25, 2022 - 07:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers in Puerto Rico is performing a planned maintenance on their service-affecting inbound SMS. During this maintenance there could be a delay in delivery of inbound SMS.

When is the maintenance?
25th January 2022 07:00 UTC - 25th January 2022 10:00 UTC
24th January 2022 23:00 PDT - 25th January 2022 02:00 PDT

What services will be affected?
Inbound SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#71044
Posted Jan 18, 2022 - 17:27 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).