Call failures on inbound voice & inbound SMS towards US phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Oct 04, 2019 - 10:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results
Posted Oct 04, 2019 - 06:45 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards US phone numbers in Mansfield, OH. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#171391
Posted Oct 03, 2019 - 13:44 UTC