Inbound SMS/MMS failure towards US phone numbers : Marquette, MI

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Aug 11, 2021 - 15:40 UTC

Identified

We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Aug 11, 2021 - 12:38 UTC

Investigating

Dear Valued Customer,

Our carrier partner is observing minor inbound SMS failures towards US phone numbers in Marquette, MI. A small percentage of phone numbers may experience delays in delivery.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#52070
Posted Aug 11, 2021 - 12:37 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).