We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Nov 12, 2020 - 01:18 UTC
Investigating
Dear Valued Customer,
Our carrier partner is observing minor Inbound Voice call failures towards Philippines phone numbers. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.