A fix has been implemented and we are monitoring the results.
Posted Nov 16, 2019 - 19:59 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 16, 2019 - 17:51 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 16, 2019 - 14:28 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 16, 2019 - 03:15 UTC
Investigating
Our carrier partner is observing minor inbound voice call failures and inbound regular sms towards phone numbers in the US(Fort Smith). A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.