Scheduled Maintenance : Service degradation on Inbound/Outbound SMS in the US and Canada towards T-Mobile phone numbers.
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted Apr 10, 2024 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 10, 2024 - 06:45 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting two-way SMS towards T-Mobile phone numbers in the US and Canada. During this maintenance, there could be a delay in the delivery of SMS towards T-Mobile phone numbers.

When is the maintenance?
10th April 2024 05:00 UTC - 10th April 2024 11:00 UTC
9th April 2024 22:00 PDT - 10th April 2024 04:00 PDT

What services will be affected?
Inbound/outbound SMS

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#59956
Posted Apr 10, 2024 - 06:38 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).