Delivery delay on Inbound/Outbound MMS towards phone numbers in US and Canada

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 12, 2025 - 17:11 UTC

Investigating

Dear Valued Customer,

Our carrier partner is currently observing Inbound/Outbound MMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#86111
Posted Feb 12, 2025 - 14:40 UTC
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).