We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Dec 13, 2021 - 16:54 UTC
Investigating
Dear Valued Customer,
Our carrier partner is observing minor inbound voice call failures towards Brazil phone numbers in Brasilia region. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.