Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers
Scheduled for Oct 20, 03:00 - 07:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS and MMS.

When is the maintenance?
20th October 2022 03:00 - 20th October 2022 07:00 UTC
19th October 2022 20:00 - 20th October 2022 00:00 PDT

What services will be affected?
Two-way Toll-Free SMS and MMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#4826
Posted Sep 19, 2022 - 19:41 UTC
This scheduled maintenance affects: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).