A fix has been implemented and we are monitoring the results.
Posted Apr 19, 2020 - 00:29 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 18, 2020 - 21:08 UTC
Investigating
We are currently observing delay in delivery receipt in outbound Toll Free SMS towards US & Canada phone numbers
We're actively working with our carrier to get this issue resolved as soon as possible.
If you have any questions, please feel free to reach out to our support team. Please click on the following link to submit a support ticket: https://support.plivo.com/support/home #188214