Maintenance & Platform Stability Improvements
Scheduled Maintenance Report for Plivo
Completed
All changes were deployed successfully. Our maintenance is complete.
Posted Jul 16, 2017 - 07:02 UTC
Verifying
Our changes to the infrastructure is deployed. We are verifying health of all services.
Posted Jul 16, 2017 - 06:35 UTC
In progress
Our engineers are working on the updates to improve the stability of our infrastructure.
Posted Jul 16, 2017 - 05:57 UTC
Scheduled
Dear Valued Customer,

We will be performing a round of upgrades to improve stability on our platform. While we are making these updates, your service may be interrupted.

What are we doing?
This maintenance is required to improve the overall availability of our database engines. Specifically, we are migrating to a new cluster that will provide better uptime and more efficient failovers in the unlikely event of a server failure. This maintenance does not require any action from you and all platform improvements will be applied to all new and future Plivo customers automatically.

Maintenance Window
We have determined from past data and trends that the following time selected for maintenance will be the least disruptive off-peak hours for our Voice and SMS customers.

Impact
Although we have made our best effort to ensure that you have no downtime or service disruption during this maintenance, you may still experience :
Intermittent Inbound and Outbound Call errors and timeouts
Intermittent Inbound and Outbound SMS errors and timeouts
Intermittent API errors
If you have any questions, please reach out to us at www.plivo.com/contact/support.

Sincerely,
The Plivo Team
Posted Jul 11, 2017 - 18:49 UTC
This scheduled maintenance affected: Voice API (REST APIs and XML, PSTN Calls, Client Calls (Browser & Mobile), Conference, Recordings, Text-to-Speech, Transcription, Endpoint calls (SIP)) and Console, Support Ticketing System.