Failures on inbound SMS & Voice towards Spain phone numbers in Ibiza and Palma De Mallorca region

status

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Feb 08, 2019 - 10:26 UTC

Update

We are continuing to investigate this issue.

Posted Feb 08, 2019 - 08:20 UTC

Update

We are continuing to investigate this issue.

Posted Feb 05, 2019 - 13:20 UTC

Update

We are continuing to investigate this issue.

Posted Feb 05, 2019 - 12:51 UTC

Update

We are continuing to investigate this issue.

Posted Feb 05, 2019 - 11:02 UTC

Update

We are continuing to work with our carrier partner to resolve the issue. We will give further updates shortly.

Posted Feb 04, 2019 - 08:44 UTC

Investigating

We are currently observing inbound SMS & Voice failures for a small segment of Spain phone numbers in Ibiza and Palma De Mallorca regions.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Feb 03, 2019 - 22:15 UTC

This incident affected: Voice API (PSTN Calls).