Delivery delays on outbound SMS to T-Mobile from all US Shortcode numbers

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted May 22, 2019 - 07:46 UTC

Investigating

We are currently observing outbound SMS delivery delays from all Shortcode SMS towards T-Mobile. All other SMS services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted May 22, 2019 - 07:03 UTC