Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS towards the Canada phone numbers : Bell

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.

Posted Jun 06, 2024 - 10:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 06, 2024 - 05:00 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting two-way toll-free SMS towards the Canada phone numbers. During this maintenance, there could be a delay in the delivery of toll-free SMS.

When is the maintenance?
6th June 2024 05:00 UTC - 6th June 2024 10:00 UTC
5th June 2024 22:00 PDT - 6th June 2024 03:00 PDT

What services will be affected?
Inbound/Outbound toll-free SMS

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window to and from Bell Network.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#63609

Posted Jun 03, 2024 - 16:30 UTC

This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).