Potential call failure issues for customers in India towards Mumbai phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted May 23, 2024 - 13:13 UTC

Investigating

Dear Valued Customer,

We observing potential Call failures in the India region towards Mumbai phone numbers. Calls originating from International Caller IDs towards India were not affected. All other services are operating normally.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Posted May 23, 2024 - 12:57 UTC
This incident affected: Carrier Partners: Voice API (Voice, Asia).