Inbound SMS failure towards the US & Canada phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Oct 05, 2020 - 13:00 UTC

Investigating

Our carrier partner is observing inbound SMS failures/delays towards the US and Canada phone numbers. A small percentage of phone numbers may experience failures and delivery delays in SMS.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#198740
Posted Oct 03, 2020 - 00:46 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).