Our carrier partner have identified the issue and they are working to implement a solution. We will provide an update as soon as we have additional information.
Posted Aug 14, 2024 - 06:40 UTC
Update
We are continuing to investigate this issue.
Posted Aug 14, 2024 - 00:47 UTC
Update
We are continuing to investigate this issue.
Posted Aug 14, 2024 - 00:44 UTC
Investigating
Dear Valued Customer,
One of our carrier partners is experiencing delays in provisioning new campaigns and inbound/outbound MMS towards T-Mobile phone number. Users might encounter issues when linking numbers to their 10DLC campaign and inbound/outbound MMS in US and Canada.
We are working with our carrier partner to resolve this issue as soon as possible.