The incident has been resolved successfully, and our Voice and SMS services are operational.
Posted Oct 16, 2018 - 03:21 UTC
Update
Our Voice and SMS services are now operational. We will continue to monitor the health of the services to ensure there are no further issues.
Posted Oct 16, 2018 - 02:49 UTC
Update
We are continuing to monitor our services for any further issues. We will keep you posted for further updates.
Posted Oct 16, 2018 - 02:20 UTC
Monitoring
A fix has been implemented and Voice & SMS API is operational. We will continue to monitor our services and we will keep you posted.
Posted Oct 16, 2018 - 01:43 UTC
Update
We are undergoing a full platform outage on SMS & Voice API and we are working on it to resolve it at earliest
Posted Oct 16, 2018 - 00:35 UTC
Investigating
We are seeing an elevated level of errors impacting Voice & SMS API service. We're in constant touch with our engineers to get this issue resolved as soon as possible.