Service Disruption - Voice & SMS API Service
Incident Report for Plivo
Resolved
The incident has been resolved successfully, and our Voice and SMS services are operational.
Posted 9 months ago. Oct 16, 2018 - 03:21 UTC
Update
Our Voice and SMS services are now operational. We will continue to monitor the health of the services to ensure there are no further issues.
Posted 9 months ago. Oct 16, 2018 - 02:49 UTC
Update
We are continuing to monitor our services for any further issues. We will keep you posted for further updates.
Posted 9 months ago. Oct 16, 2018 - 02:20 UTC
Monitoring
A fix has been implemented and Voice & SMS API is operational. We will continue to monitor our services and we will keep you posted.
Posted 9 months ago. Oct 16, 2018 - 01:43 UTC
Update
We are undergoing a full platform outage on SMS & Voice API and we are working on it to resolve it at earliest
Posted 9 months ago. Oct 16, 2018 - 00:35 UTC
Investigating
We are seeing an elevated level of errors impacting Voice & SMS API service. We're in constant touch with our engineers to get this issue resolved as soon as possible.

Please contact Plivo Support for any question or concern,
Support portal: https://support.plivo.com/support/home
Posted 9 months ago. Oct 15, 2018 - 23:37 UTC
This incident affected: Voice API (PSTN) and SMS API (Shortcode SMS, Regular SMS, Tollfree SMS).